Shipping & Returns

Shipping

Once we have shipped an item, we are not responsible and do not refund for any lost or stolen packages, so please ensure your delivery address is correct and secure. 

	United States	International
Delivery Service	UPS Ground	DHL
Processing Time	3-5 business days	3-5 business days
Delivery Time	5-7 business days	6-18 business days

 

For international orders, the customer is responsible for any additional costs. These charges will reflect the cost of the product purchased. 

Returns & Exchanges

With the exception of the custom products and Oddli Club products, we will happily exchange your piece for the correct size and Oddli will pay for the shipping label back to us. We are also able to take returns for either a refund or store credit. Only unworn & undamaged pieces will be accepted. Both of these must be within 30 days of purchase.

All returns for refund within the US will be subject to a $8 return shipping fee, which will be deducted from your refund. The return shipping fee will be waived on returns for store credit and exchanges. We cannot accept returns for international orders.

If the item is a gift, the recipient just needs their order number, or the purchaser's last name and email address.

Please email customerservice@oddli.com to begin this process.